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Online dispute resolution/ alternative dispute resolution

Alternative dispute resolution pursuant to Article 14 sec. 1 of the Directive on consumer ADR and § 13 of the Consumer Participation Act /Platform for online dispute resolution of the European Commission

The European Commission provides a platform for online dispute resolution which you might find following this link http://ec.europa.eu/consumers/odr/. FUJIFILM IMAGING PRODUCTS & SOLUTIONS GmbH & Co. KG is not legally obliged to participate in the dispute resolution before a dispute resolution body.